The common thread that links the selection process of your glasses from the heart (the lenses) to the soul (the frame) up to their creation, fine-tuned through all the qualitative steps that we deem appropriate up to the purchase and final delivery, for us it’s called trust.
The terms “optical” and “trust” were once inseparable, like a tacit agreement, like a single piece that cannot be separated. Our task of preparing perfect corrective glasses was a principle that was not questioned and the act of trust that we collected from the customer was this and we were its custodians so that the glasses were balanced, of excellent workmanship, had a correct angle pantoscopic and meniscus, was made of non-toxic materials, that the lenses were centered and suitable for use was the whole essence of our work.
In DIECIDECIMI® Glasstylist® this bond, this act of trust, is still perfectly alive as it was more than 40 years ago, when we opened the doors of our shop.
In reality it has also evolved over time, since the bond of trust between DIECIDECIMI® Glasstylist® and its kind customers does not stop at the moment of sale and delivery of the glasses, but continues after the sale.
Glasses are, in fact, a small engineering jewel, designed not only to support one of our most important senses, sight, but also to make us feel good about ourselves and others.
Glasses should be cared for properly to allow them to offer us the best of their technical and aesthetic functionality for a long time.
Glasses have a cost that is determined by the quality of the products and materials that compose them.
And at DIECIDECIMI® Glasstylist® we are still aware of all this today. Indeed, our awareness increases with every meeting with our customers, who enrich us day after day with their stories, their needs and their requirements.
For all this we are always pleased and happy to help our customers to re-adjust glasses that slip on the nose, that have lost a component, that have suffered an accident and need care or repair. We believe that the concept of sustainability that is so popular really lives in habits that we have lost, such as repairing objects when possible and when the quality of the material chosen allows it. For this reason you are always welcome if you have a problem with your glasses and we will do everything necessary to maintain as much as possible and for as long as possible the quality level that we delivered to you when purchasing your personal little jewel of engineering.
For all this we are proud, today as yesterday, to consider ourselves your trusted optician