The fil rouge that ties the process of selecting your eyewear from the heart (the lenses) to the soul (the frame) to their creation, fine-tuning, through all the quality steps we deem appropriate until the final purchase and delivery, for us is called trust.
The terms “optician” and “trust” were once inseparable, like an unspoken agreement, like one piece that cannot be separated. Our task of preparing perfect corrective eyewear was a principle that was not questioned, and the act of trust that we collected from the customer was this, and we were the custodians of it because the fact that the eyewear was balanced, of excellent workmanship, had a correct pantoscopic angle and meniscus, was made of non-toxic materials, that the lenses were centered and suitable for use, was the whole essence of our work.
At DIECIDECIMI® Glasstylist® this bond, this act of trust, is still perfectly alive just as it was more than 40 years ago when we opened the doors of our store.
In fact, it has also evolved over time, as the bond of trust between DIECIDECIMI® Glasstylist® and its kind customers does not stop at the act of selling and delivering eyewear, but continues after the sale.
An eyeglass is, in fact, a small jewel of engineering, designed not only to support one of our most important senses, sight, but also to make us feel good with ourselves and others.
An eyeglass should be properly cared for to enable it to offer us the best of its technical and aesthetic functionality for a long time.
An eyeglass has a cost that is determined by the quality of the products and materials that make it up.
And at DIECIDECIMI® Glasstylist® we are still aware of this today. In fact, our awareness grows with every encounter with our clients, who enrich us day after day with their stories, needs, and wishes.
For all that, we are always glad and happy to help our customers to refit an eyeglass that slips on the nose, has lost a component, has suffered an accident and needs care or repair. We believe that the concept of sustainability so in vogue really does dwell in habits we have misplaced such as repairing objects when possible and when the quality of the material chosen allows for it. That’s why you are always welcome if you have a problem with your glasses, and we will do everything necessary to maintain as much as possible and as long as possible the level of quality that we delivered to you when you purchased your own, personal little jewel of engineering.
For all this we are proud, today as yesterday, to feel that we are your trusted optician